Once you complete the instructions to specify your additional verification method, the next time you sign into Microsoft 365, you'll be prompted to provide the additional verification information or action, such as typing the verification code provided by your authenticator app or sent to you by text message.

Select Next and follow the prompts to add this account. There are three options: Authentication phone, Office phone, and Mobile app (Microsoft Authenticator app).

Choose your default authentication method.

After you choose Sign in, you'll be prompted for more information.

Sign into Microsoft 365 with your work or school account with your password like you normally do.

Failure to do so might leave your account in a state where you cannot access it and you will need to contact the IT Service Desk for further assistance. It is very important that once you start this process that you complete it all the way through to the end. Once CTS enables MFA on your account, they will ask you to log out of any active Microsoft Online sessions you will then need to follow the steps below to complete your MFA set up. In most cases a cell phone is the optimal device for this purpose. It is important to remember that you will be asked to re-authenticate with MFA from time to time, so it is critical that you have your 2nd verification method nearby when this happens. You will need either a cell phone that can receive calls or SMS texts, a desk phone, or an Authenticator App. Authy can be used as an app on your phone, desktop computer, or tablet: īefore CTS enables MFA on your account, please make sure you have a means to receive the verification code. If you choose to use an authenticator app, here is our video on setting up Authy. For example, you first specify your password and, when prompted, you also type a dynamically generated verification code provided by an authenticator app or sent to your phone.

Set up your Microsoft 365 sign-in for multi-factor authentication (MFA)īy setting up MFA, you add an extra layer of security to your Microsoft 365 account sign-in.

Microsoft verification code text